How to cancel Xfinity, Verizon, AT&T or T-Mobile
For cell service you rarely have to cancel at all: porting your number to a new carrier closes the old line. Internet and cable are harder — expect retention offers, and don't forget the equipment.
Pick your service
Port your number instead of cancelling
Internet and cable
Xfinity often routes cancellations to retention agents. Ask explicitly to cancel, get a confirmation number and end date, and return the modem and boxes with a receipt.
FAQ
Do I need to cancel before switching carriers?
No — cancelling first can lose your number. Port it, and the old line closes on its own.
Know your rights
What else are you paying for?
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