How to cancel app and software subscriptions (Adobe, Microsoft 365, ChatGPT…)

Software is now sold by subscription, often with automatic yearly renewals at full price. Two traps: annual plans billed monthly (Adobe) and antivirus or VPN renewals that happen silently.

Pick your service

Annual plans billed monthly

Adobe's most popular plan bills you every month but commits you for a year. Leaving mid-year can cost a fee; leaving at the anniversary costs nothing. Find your start date before cancelling.

Turn off auto-renewal the day you buy

Norton and NordVPN are often sold at a discount for one or two years, then renew at the regular price. Turn off auto-renewal right away. Uninstalling the software never stops billing.

Store subscriptions

Apps bought on an iPhone show up as APPLE.COM/BILL, on Android as GOOGLE *. Find them in your store's subscription list: Apple or Google Play.

FAQ

Does uninstalling software cancel it?

No. Cancel or turn off auto-renewal in your account or app store.

Can I get a refund after an automatic renewal?

Many companies refund a recent unwanted renewal if you ask quickly.

Know your rights

What else are you paying for?

Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.

Free scan · statement never stored · then $9.99/mo

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