How to write a subscription cancellation letter

When you need a letter

Most subscriptions cancel online. A letter is useful when there's no online option (some gyms), when a company keeps stalling, or when you want dated proof.

What to include

• your name, address and email;
• the company's cancellation address (check your agreement — it's often different from headquarters);
• your account or member number;
• a clear sentence that you are cancelling, and the date it should take effect;
• a request to stop all recurring charges and confirm in writing;
• the legal basis, if relevant (ROSCA, California, New York).

Template

Jane Doe · 123 Main St · City, ST 12345

[Company] — Cancellations · [Address]

[Date]

Re: Cancellation of membership — account [number]

To whom it may concern,

I am writing to cancel my [service] membership (account [number]), effective immediately or at the end of the notice period required by my agreement.

Please stop all recurring charges to my payment method as of the effective date and send me written confirmation of the cancellation.

If I am charged after the effective date, I will dispute the charge with my bank.

Sincerely, Jane Doe

Send it by certified mail

USPS Certified Mail with Return Receipt gives you proof of mailing and delivery. Keep the receipt until the last charge has passed.

DropMySubs generates this request automatically for each service, pre-filled with your details, the company's address and the right legal references for your state.