How to cancel Match.com
Match.com sells 3-, 6- and 12-month plans that renew automatically, and the FTC has taken action against the company over its cancellation practices. Turn off auto-renewal in a browser and keep the confirmation.
Key facts
- Difficulty
- Hard
- Method
- Online
- Notice
- None
- Equipment to return
- No
Cancel Match.com step by step
- Sign in at match.com in a browser → Settings → Manage subscription.
- Turn off auto-renewal / Cancel subscription and finish every step.
- Save the confirmation email — renewals happen just before the term ends.
Subscribed inside an iPhone or Android app? Cancel in the App Store or Google Play instead — the website can't stop that billing.
Good to know before you cancel
- Do it well before the end of your term — renewals hit just before it.
- Deleting your profile isn't enough: turn off the subscription first.
- If you're charged after cancelling, dispute the charge with your bank and keep the confirmation email.
Match.com cancellation letter template
Match.com normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.
Jane Doe · 123 Main St · City 12345
Match.com, Cancellation address from your agreement
Re: Cancellation of subscription — account [your account number]
To whom it may concern,
I am writing to cancel my Match.com subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.
Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.
I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.
If I am charged after the effective date, I will dispute the charge with my bank or card issuer.
Thank you for processing this request.
Sincerely, Jane Doe
Match.com cancellation FAQ
Can Match charge me after I cancel?
No new renewal should be charged once auto-renewal is off. If it happens, ask for a refund and dispute it with your bank.
See also
Cancel a similar service
Paying for more than Match.com?
Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.
Free scan · statement never stored · then $9.99/mo
Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.