How to cancel Amazon Prime
Amazon Prime cancels online, but the path is designed to make you hesitate: keep clicking past the offers. If you haven't used any Prime benefits since your last charge, Amazon may refund it.
Key facts
- Difficulty
- Medium
- Method
- Online
- Notice
- None
- Equipment to return
- No
Cancel Amazon Prime step by step
- Go to Account → Prime Membership → Manage Membership.
- Click End Membership and keep going past the retention screens.
- Choose End now (possible refund if unused) or End on renewal date.
Prime Video Channels (add-ons) are cancelled separately under Prime Video → Channels.
Good to know before you cancel
- Choose 'end on renewal date' to keep what you've already paid for.
- Prime Video Channels, Kindle Unlimited and Audible are separate subscriptions — cancelling Prime doesn't stop them.
Amazon Prime cancellation letter template
Amazon Prime normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.
Jane Doe · 123 Main St · City 12345
Amazon Prime, Cancellation address from your agreement
Re: Cancellation of subscription — account [your account number]
To whom it may concern,
I am writing to cancel my Amazon Prime subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.
Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.
I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.
If I am charged after the effective date, I will dispute the charge with my bank or card issuer.
Thank you for processing this request.
Sincerely, Jane Doe
Amazon Prime cancellation FAQ
Can I get a Prime refund?
Amazon may offer a full or partial refund if you haven't used Prime benefits since the last payment.
See also
Cancel a similar service
Paying for more than Amazon Prime?
Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.
Free scan · statement never stored · then $9.99/mo
Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.