DropMySubs

How to cancel Dropbox

Dropbox Plus and Essentials cancel from the Plan page of your account. You drop to the free 2 GB plan, and syncing stops if you're over it.

Key facts

Difficulty
Easy
Method
Online
Notice
None
Equipment to return
No
ROSCAState auto-renewal laws
Dropbox cancel page Get my pre-filled cancellation request

Cancel Dropbox step by step

  1. dropbox.com → avatar → Settings → Plan.
  2. Click Cancel plan at the bottom.
  3. Over 2 GB? Download your files first — syncing stops on the free plan.

Good to know before you cancel

  • Move or download files before your plan ends.
  • Subscribed through an iPhone or Android app? The App Store or Google Play bills you, so that's where you cancel — deleting the app doesn't stop the charge.

Dropbox cancellation letter template

Dropbox normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.

Jane Doe · 123 Main St · City 12345

Dropbox, Cancellation address from your agreement

Re: Cancellation of subscription — account [your account number]

To whom it may concern,

I am writing to cancel my Dropbox subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.

Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.

I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.

If I am charged after the effective date, I will dispute the charge with my bank or card issuer.

Thank you for processing this request.

Sincerely, Jane Doe

Generate this request as a PDF with my details

Dropbox cancellation FAQ

Are my files deleted?

Not right away, but files over the free limit stop syncing. Back them up first.

See also

Cancel a similar service

Know your rights

Paying for more than Dropbox?

Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.

Free scan · statement never stored · then $9.99/mo

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Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.