How to cancel Microsoft 365

Microsoft 365 and Xbox Game Pass are managed from the same Microsoft account page. You can cancel now or just turn off recurring billing to keep access until the end of the term.

Key facts

Difficulty: Easy
Method: Online
Notice: None
Equipment to return: No

ROSCA State auto-renewal laws

Microsoft 365 cancel page Get my pre-filled cancellation request

Cancel Microsoft 365 step by step

Sign in at account.microsoft.com/services.
Find the subscription → Manage → Cancel subscription (or turn off recurring billing).

Good to know before you cancel

Microsoft 365: OneDrive drops to 5 GB — move files you need first.
Game Pass: catalog games stop working, but saves stay on your account.

Microsoft 365 cancellation letter template

Microsoft 365 normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.

Jane Doe · 123 Main St · City 12345

Microsoft 365, Cancellation address from your agreement

Re: Cancellation of subscription — account [your account number]

To whom it may concern,

I am writing to cancel my Microsoft 365 subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.

Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.

I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.

If I am charged after the effective date, I will dispute the charge with my bank or card issuer.

Thank you for processing this request.

Sincerely, Jane Doe

Generate this request as a PDF with my details

Microsoft 365 cancellation FAQ

Can I get a refund on a yearly Microsoft 365 plan?

Microsoft may offer a refund if you cancel shortly after a renewal; the cancel page shows it when available.

Cancel a similar service

Know your rights

Paying for more than Microsoft 365?

Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.

Free scan · statement never stored · then $9.99/mo

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Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.