How to cancel Max
Max (HBO) cancels from the Subscription page of your profile. If you got it through Hulu, Prime Video Channels or your cable company, the cancellation happens there instead.
Key facts
- Difficulty
- Easy
- Method
- Online
- Notice
- None
- Equipment to return
- No
Cancel Max step by step
- Sign in at max.com → profile → Subscription.
- Click Cancel Your Subscription and confirm.
Max through Hulu, Prime Video Channels or your provider? Cancel with them.
Good to know before you cancel
- Check who bills you on your statement before looking for the cancel button.
- Annual plans keep access until the end of the year you paid for.
Max cancellation letter template
Max normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.
Jane Doe · 123 Main St · City 12345
Max, Cancellation address from your agreement
Re: Cancellation of subscription — account [your account number]
To whom it may concern,
I am writing to cancel my Max subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.
Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.
I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.
If I am charged after the effective date, I will dispute the charge with my bank or card issuer.
Thank you for processing this request.
Sincerely, Jane Doe
Max cancellation FAQ
I can't find the cancel option on Max
You're probably billed by a partner (Hulu, Amazon, your provider) — cancel through them.
See also
Cancel a similar service
Paying for more than Max?
Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.
Free scan · statement never stored · then $9.99/mo
Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.