How to cancel Peloton App

Peloton's App and All-Access memberships cancel online from your subscriptions settings. The bike or tread keeps working for basic use without a membership.

Key facts

Difficulty
Easy
Method
Online
Notice
None
Equipment to return
No

Cancel Peloton App step by step

  1. Sign in at onepeloton.com → Preferences → Subscriptions.
  2. Select the membership → Cancel subscription.

Subscribed inside an iPhone or Android app? Cancel in the App Store or Google Play instead — the website can't stop that billing.

Good to know before you cancel

  • Subscribed through an iPhone or Android app? The App Store or Google Play bills you, so that's where you cancel — deleting the app doesn't stop the charge.
  • Financing for equipment is separate from the membership and stays due.

Peloton App cancellation letter template

Peloton App normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.

Jane Doe · 123 Main St · City 12345

Peloton App, Cancellation address from your agreement

Re: Cancellation of membership — account [your account number]

To whom it may concern,

I am writing to cancel my Peloton App membership (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.

Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.

I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.

If I am charged after the effective date, I will dispute the charge with my bank or card issuer.

Thank you for processing this request.

Sincerely, Jane Doe

Generate this request as a PDF with my details

Peloton App cancellation FAQ

Does cancelling Peloton stop my bike financing?

No, equipment financing is a separate agreement.

See also

Paying for more than Peloton App?

Upload your bank statement: DropMySubs finds every subscription and shows what they really cost you. Your first scan is free.

Free scan · statement never stored · then $9.99/mo

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Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.